
All content included on this site, such as text, graphics, logos, button icons,
images, audio clips and software, is the property of Onderground-design. or its
suppliers and protected by U.S, Canadian. and International copyright laws. Any
unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil
penalties. All software used on this site is the property of Onderground-Design
or its software suppliers and protected by U.S., Canadian and international copyright laws and may not be reproduced,
modified, distributed, transmitted, or republished.
ONDERGROUND-DESIGN. and all titles, characters, names, graphics and icons are
service marks, trademarks, and/or trade dress of Onderground-Design, Inc. All
other trademarks, product names and company names or logos herein are the
property of their respective owners.

All orders will require the ORDER FORM to be sent by email, fax or postal
service. For more informations, please refer to the ordering section.
CLICK HERE TO DOWNLOAD THE ORDER FORM

All customers must pre-pay for all products. This is because each product is
specially ordered or manufactured.

All returns must be authorized and approved by Onderground-Design and is
subject to a 25% restocking fee. All return requests must be made within 7 days
after receiving order. All approved returns must be returned to
Onderground-Design. in unused and unaltered condition with original packaging
(or better packaging). Insure that product is very well packaged. Refunds will
not be issued on returns that are damaged during shipping back to
Onderground-Design. In the event that damage does occur, a refund will be
issued when a claim has been settled with the carrier. Failure to comply with
this return policy will result in a refusal of the shipment and will be
returned to customer at his/her own expense. The shipping, insurance and all other fees concerning a refund is charged to the client and will not be refunded. Shipping & import fees aren't refundable.

Onderground-Design shall not be liable for any failures to produce product to
Buyer when the cause of such failure is the result of the forces of nature,
labour disputes, supplies or materials shortage, acts of local, state,
national, civil, or other authorities or public agencies; utility or
communication failures, accidents, strikes, transportation problems, or any act
or cause that does not normally occur in the ordinary course of Onderground -
Design’s business.

Some products may be damaged during transit. Inspect all packages immediately
in the presence of the delivery person. Do not sign delivery receipt until all
packages have been inspected. In the event that damage has occurred, note the
specific damage on the delivery bill and have the delivery person sign it as
verification. Retain all boxes and other packaging material as package may be
subject to inspection by the carrier. Call Onderground-Design within 24 hours
to file a claim request. Failure to comply with this policy may result in a
denial for damage claim. The damage claim need to be filled directly with the
transport company and not with Onderground-design. In order to receive some credit to repair the
product ( if possible ) you need to contact them. Onderground-design is NOT responsible for
damaged products.

All products sold by Onderground-Design are sold "as is" to the
customer. Onderground-Design does NOT offer warranty on any of the products
sold. If warranty is offered by the manufacturer, warranty documentation will
be sent with the product. Buyer also understand that due to strict U.S. Federal
and State Safety crash guidelines, Onderground-Design is not responsible or
liable for any damages or possible injury incurred upon possible accidents due
to driver error incorrect installations, bad judgment (cracking or breaking you
aero parts) or act of nature/God, Allah, Jehovah, etc. All body kits (aero
components) are only recommended and legal to be used for off-highway use such
as track racing or for exhibition show only! Buyer understands that all body kits
(aero components) may need modifications for correct fitment such as removal of
safety reinforcements, removal or factory bumper lights/side marker indicators,
shaving, molding, etc. Because several of these kits are prototyped and used on
NON-USA vehicles that have much less safety standards/requirements in their
respected country of origin. Buyer understands that all body kits (aero
components) requires some prep work before paint; we are not responsible for
any extra incurred fees, material fees, car rental, storage fees for unexpected labour your
body shop/paint shop charges the Buyer. Buyer understands Onderground-Design
are not responsible or liable for any vehicle delivery fees, transportation
costs, towing fees or incurred damages for bringing vehicle to a body shop for
installation, paint and/or body modifications. All products are sold for off-road use only.

All aerodynamics are manufactured with 100% fibreglass. Due to the material
used in production, the body kits will NOT be a direct bolt-on. These body kits
may require prepping, sanding, shaving, filling gaps, or other extensive body
work. These modifications may include removal or cutting of the reinforcement
bars. By complying with our policies, customer understands the procedure and
possible difficulty in installing the body kit. We HIGHLY recommend that a
professional body shop with fiberglass body kit experience perform the
installation. We Strongly RECOMMEND you only have highly skilled body
shop/technician install and paint any body kit (aero components) for factory or
show quality look. Not all body shops charge the same prices, or have the have
the same quality work performed. We find that you get what you pay for! Refunds
will not be issued due to poor fitment of the body kit. If fitment is off by
extreme margins, a refund will be considered with pictures to be approved for
return.

There is a 25% cancellation fee on orders that are cancelled within 30 days of
purchase date. No Cancellation will be allowed if product is already shipped.

In the event a product is listed at an incorrect price or with incorrect
information due to typographical error or error in pricing or product
information received from our suppliers, Onderground-Design shall have the
right to refuse or cancel any orders placed for product listed at the incorrect
price. Onderground-Design, Inc. shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your credit card
charged.

Please note that the pictures used on this website may come from car shows. Due
to the nature of car tuning, bodywork and modifications the result may be
different from the original product. The design will mostly ressemble the one
shown on the pictures and in most cases be identical. Onderground-design
reserve the right to use any pictures of cars with the products we manufacture
and or distribute from any website, forum, cardomain or any others website
without the consent of the owner of the car and the right to use such pictures
for promoting, website, magazine and any publicity or advertising. If we have
acces to the owner of the car we will of course contact him beforehand.
If you have any questions regarding terms and conditions please feel free to
contact us at:
info@onderground-design.com